3 Ways Your Opposite Personality Type Can Help You Succeed

Picture by Cyron on Flickr

“He drives me nuts”

“I can’t stand it when she …”

“He’s always …”

“She never …”

Sound familiar? These are quotes you might hear everyday from co-workers and friends. They all have one thing in common. They are shortchanging both the person complaining and the person being complained about.

If you are having a difficult time with someone on your team (or your boss, or someone else on your volunteer committee, for instance), consider shifting your thinking to these ideas:

Opposite personality types give you new perspectives

If you are a responsible, structured, organized SJ personality type (Gold), the people who partner with you probably rely on you to research a time-tested, proven way to accomplish a task and persevere all the way to the end to see it gets done. A “forget the rules, just get it done now” SP personality type (Red) might shake you up a little with their bold, risky and rogue suggestions, but taking a few of those suggestions might allow you to overcome a challenge or finish earlier than you thought you could. [Read more...]

How ISTJ and ENFP differences caused a fight and how personality type knowledge stopped it

Have you ever started a big home improvement project with your partner? In the beginning, it’s fabulous. You pick out colors. You choose furniture or accessories. You imagine how great it will all look when it’s over, how your lives will be better.

Then you start the work

Suddenly, you start squabbling over how the house is always a mess. Or who’s job it is to clean up after each round of effort. Or, if you are like my husband and I, about painting techniques.

It started innocently enough

We had decided on a plan – a lesson learned early in our ISTJ / ENFP relationship. ISTJ types live by plans. I’m an ENFP and break out in hives at the mere suggestion I create one.

He started edging with a brush. I started painting with the roller. Two seconds in, the first verbal shot was fired. “You’re going to want to put that down now.” Then the second, “Have you done much with a roller before?”

It didn’t matter what he said later, or that he patiently demonstrated proper paint rolling techniques until our 9 year old would have been able to do it. I was steamed. I was doing fine, thank you very much. It’s my house, too. Just because I was using a different technique doesn’t mean it was wrong … Oh yeah, unless you’re an ISTJ.

ISTJ types find a best way to do something and stick with it

That’s a great strength in a lot of situations. When you want someone to turn chaos into order, an ISTJ is one of your best bets. They’ll come in, compare how things are now with the database of past solutions inside their heads, and come up with a plan for everything. Then they’ll execute that plan with determination.

ENFP types love to innovate and try new approaches

This can work wonders in a lot of situations. When you need a solution to a complex problem, especially a people problem, ENFP types excel. They’ll come in, see how things are done now and imagine how things could be in the future, and start on a strategy forward. Then they’ll do their best to involve and enroll everyone in the new way.

Neither of these strengths is a clear winner in the context of painting

And that’s what I realized once the reaction faded and logic kicked in. Part of the fun for me was to try a new technique and see how it worked. For him, it wasn’t fun. It was work, and there was a right way and a wrong way to accomplish it. Once I recognized how personality type played into our argument and stopped taking things personally, my ENFP preferences blended with his ISTJ ones beautifully and we finished our painting project in peace.

What small squabble is playing out right now in your life? How might type play into it? Better yet, how can type knowledge stop it? To find out more about type, take the personality type quiz and read more about your interaction style and temperament.

Work Doesn’t Owe You Career Satisfaction

When I start working with career coaching clients, usually I’m reminded of the guy who hated tuna fish.

This guy worked construction and every day he and his buddies would sit in a group and eat lunch together. He’d open his lunch and complain, “Argh! Tuna salad. I hate tuna. Want to trade with me?” Of course, with that ringing endorsement no one wanted to trade. He’d grumble and eat the sandwich. Next day, he’d open his lunch again. “Geez! Tuna salad AGAIN! I can’t stand tuna. Does anyone else want my tuna?”

This went on for a while until his manager pulled him over one day. “Bill, you’re making everyone uncomfortable with your constant complaints and grumbling about lunch. If you hate tuna so much, just ask your wife to make you something different.”

“Wife?” Bill said, “I don’t have a wife. I pack my own lunch.”

Are you making your own tuna sandwich at work?

While your company’s culture and your manager each play a large part in your career satisfaction, you hold tremendous power to drive your own engagement. Every day that you make one of these common career complaints, you give that power away:

“It’s hard to grow here, everyone is stuck in a rut and no one is open to my new ideas.”

Really? Who are you approaching? A diverse group or just your inner circle?

How are you expressing those ideas? Are you making a casual mention in meetings or hallway conversations, or are you writing a business case and sending it to someone with influence?

Have you probed into why people think it won’t work? What challenges are they seeing that you haven’t talked about how to overcome yet? What benefits would outweigh the risks?

“My manager sucks.”

Okay. What behavior is the most challenging for you to deal with? How does his/her personality type offer insights into how s/he normally behaves? How can you react differently and change the dynamics of your relationship?

Most importantly, once you get some answers to these questions – have you talked openly and respectfully with your manager about changing how you relate? She might not know she’s the boss people hate.

If you’ve tried it all, who else can you get feedback from in addition to your manager? A mentor, a peer to your manager, someone on your work team? Build your own professional network of people who can and will give you regular feedback to help you develop.

“I’m bored with my work.”

Great! Let’s figure out ways to increase your challenge or your skills in the activities you most enjoy (everyone has something they like to do in their job, no matter how small a part it is). What are those activities?

What can you volunteer to do that will bring it to a different/higher audience? How can you get even better at the activity? What can you do outside your organization that will allow you to build a broader reputation in that domain?

Stop making your own tuna sandwich

In the end, you are responsible for your own career satisfaction. You can’t have it without taking action and taking risks. It takes self-knowledge, courage and an attitude of entrepreneurship to build a great career.

What’s your version of the tuna sandwich? What will you commit to making instead?

Finding Your Strengths by Annoying People

You’ve heard about finding your strengths through personality type and by figuring out which work activities give you energy. Now let’s look at another way to find them by turning a negative into a positive.

Defining talent and strengths

Marcus Buckingham, author of Now, Discover Your Strengths (affiliate Amazon link that supports this site), says, “Talents are naturally recurring patterns of thought, feeling, or behavior that can be productively applied”. To paraphrase Buckingham, a strength is defined as consistent application of a talent, resulting over time in near-perfect performance. Have you ever thought that you just haven’t yet found ways to productively apply your natural behaviors?

What do you do to annoy people?

I sometimes annoy people because I can’t seem to stop generating choices and options. I’ve written about how my ISTJ husband perceives this ENFP ability when it comes to restaurant choices, but this trait doesn’t just appear in my home life. At work, I often bounce in from the morning commute with an insight or idea to apply to yesterday’s problem. Sometimes that’s a help, sometimes a hindrance. But it’s 100% genuine me.

One of my coaching clients and long-time friends has incredible persistence. When I was the president of our Toastmasters club and he was Area Governor, he’d call me every month for a debrief on the club’s challenges and victories. If the club wasn’t doing well, I’d sometimes try to dodge the call. It didn’t work. He’d call and leave voice mail until he found me in or I called him back. He did this month after month until his year of service was up. That’s persistence.

Where or when could this annoying trait be seen as one of your strengths?

To start finding your strengths and turning them into superpowers, you need to identify a recurring pattern of behavior that you can’t stop doing if you tried, seek out situations where it can add value, and self-manage in situations where it can’t. In my case, I help my coaching clients think of options for handling a situation so they can be at choice in their career and relationships. My Toastmasters friend can use his persistence to overcome challenges when working through a project and stay on target all the way to the end.

What can you not stop doing? Where can it be useful? Seek out those situations, use your strengths, and earn your super hero cape.

Find Your Strengths before a Career Change

When you are making a career change, it might feel like there is absolutely nothing you like about your job. Your boss undermines you, your coworkers hate you, and your work is torture and drudgery. But unless you took your job knowing all that, something drew you in at the beginning. Here is a way to get more energy before a career change so you can put it to work in a new opportunity. And perhaps you’ll be less miserable at your current job while you’re in the process.

What do you do that gives you energy at your job?

What did you do at work yesterday that you liked? If you can’t think of anything yesterday, what have you done this week that you enjoyed? Did you research some alternatives to your company’s current vendor? Troubleshoot the cause of that software glitch? Settle an argument between coworkers before it escalated? Help someone out? Whatever you did, write it down.

Pick out the most powerful verb from that activity.

The verb is what you’re going for here. It’s what we call a transferable activity, meaning you can use it in your current job or in your next job. In the examples above, the verbs would be research, troubleshoot, mediate, and assist. If you are having trouble choosing yours from the activity you wrote down, take a look at this list of power verbs for resumes. Pick a few that you enjoy doing.

Add some context.

That’s a fancy way of saying, “Who did you do this to/for/with and why?” One of my favorite activities is building rapport with new people. I do that now when I’m presenting, meeting with a new coaching client, or giving a teleclass. I also did it as a systems engineer, before I made a career change of my own, when I was meeting with stakeholders to discuss how they’d be affected by changes to the computer network. Earlier in my career, I used that ability in website development and in sales prior to that. In my case, the context doesn’t matter very much for that particular strength. When you start looking at the work you’ve done over the years through the lens of one of your favorite activities, you’ll find that you’ve used them over and over again in different ways.

Here’s an example of when context does matter.

Two of my favorite activities are teaching and advising. About 5 years ago, I volunteered as a mentor at a local middle school. It should have been perfect, an outlet for me to share relevant past experience and an opportunity to make a difference in the life of a young person. But I hated it. It was more of a tutoring session and the kids would rather bond with each other than talk with their mentors. Every time I went, I dreaded it before I got there and left feeling drained.

The problem was the context – specifically, who I was doing this for. I learned that my context for advising and teaching is “I love teaching adults techniques and concepts for feeling more energized and living on purpose, especially in their career.” Teaching kids about geometry wasn’t cutting it for me.

Write out your verb and its context as “I love [verb][context].”

Your sentence might become, “I love researching SEO keywords for new websites I’m building for my customers.” Or, “I love mediating between my coworkers so we can share our different approaches without destroying the team we’ve built.” Or, “I love troubleshooting bugs in programming for my more junior coworkers when they come to me with a glitch they haven’t been able to solve.”

Keep these statements in mind when you are planning a career change.

You’ll find that once you’ve defined the activities you love, who you love to do them with/to/for, and why, you’ll be able to express how you will use them in your job – current and future. You’ll be much more confident when you interview for a career change and others will notice that confidence.

J/P Personality Type Differences and Business Strengths

See if this personality type struggle sounds familiar: You see a problem at work. You figure out a way to step in and start to make progress. Then someone comes along and says, “You know, this is really the responsibility of [insert name of project lead here].” Or, “We should start with [insert a complicated or authority-dependent process here].” Or, “We need to wait for [authority figure] to approve it.”

Have you ever started doing something, only to be told it couldn’t (or shouldn’t) be done that way?

Often, this highlights the difference in approach between a Judging (J) versus Perceiving (P) personality type. If you are the one who wants to jump right in and move a situation along, you are probably strong in the Perceiving preference – that is, your personality type code ends in the letter P. If you throw up a cautious hand and say, “Let’s make sure we’re doing this right,” you are probably strong in the Judging preference – your personality type ends in the letter J.

I love this ancient Chinese proverb:

The man who says it can’t be done should not interrupt the person doing it.

We all have natural strengths. Some business strengths of Perceiving personality types are:

  • their easygoing nature
  • their ability to fly by the seat of their pants
  • their competence in chaos, sometimes a calming influence in the storm
  • their tolerance for risk
  • the apparent ease with which they step right into the fray and start figuring it out

Conversely, some natural business strengths of Judging personality types are:

  • their thoroughness in planning
  • their patience in analyzing several options to make an informed choice
  • their ability to stick it out through the rough times and finish on target
  • their focus on the end game, through numerous distractions or curve balls
  • their innate ability to make order out of chaos

Neither is right. Neither is wrong. In any given situation, both approaches have merit.

So when you are faced with a project to complete or a challenge to overcome, ask yourself these questions:

  • What are the benefits of jumping right in like a Perceiving personality type would?
  • What are the benefits of doing analysis and research, planning it through, then sticking to plan like a Judging personality type would?
  • How do the two of you appreciate the best of the opposite approach and work together to partner on this effort?

Have you experienced a J/P challenge at work lately? What did you do to figure it out?

Career Satisfaction Exercise: Love It or Loathe It

Photo by carbonnyc on Flickr

Once you understand the three circles of career satisfaction, it’s time to start coming up with your circles. The first exercise I ask clients to do begins to fill in the “Things I enjoy” circle.

I love the materials from Marcus Buckingham, author of several books on finding and using your strengths. One of my favorite “go to” resources that I recommend to clients is his book, Go Put Your Strengths to Work (Amazon affiliate link to support this site). If you want to find the intersection of your first two circles of career satisfaction, look no further than his Love It or Loathe It exercise.

First, get a pile of index cards, a blue pen and a red pen and take them to work on Monday.

That’s right, cheap index cards and two pens are all the investment you need to make for this exercise. Easy peasy.

Now, use them this week to jot down what you are doing when you have either of these feelings at work:

I love this!

When you are doing an activity you love (or have just finished one), jot down what you were doing in blue pen on one of the index cards. Maybe you were so involved in doing that research that lunchtime flew right and now it’s 2pm and you’re starving. Maybe you left that meeting today feeling like a rock star (“Yes! I nailed that! I rock”). Maybe you leave the building after a long day feeling more energized than when you came in. Any of those types of feelings – lost in your work, triumphant, bursting with energy – are worthy of being on a card with blue ink.

Try to be specific. Write down “Researched market interest in reading social media on mobile devices.” Or “Persuaded customer x to go with our solution for problem y.” Or “Analyzed data and finished the day with a solution to x problem.”

I loathe this!

When you are doing an activity you loathe, make note of that in red pen on an index card. What’s the thing that’s hanging over your head that you know you need to do but can’t seem to find the time to work on? What activity do you finish and say, “Phew, that’s over. Good riddance!” What are you doing when time goes at a crawl and your checking your watch every 2 minutes, frustrated that the damn clock isn’t moving?

Again, be specific to the activity when you’re writing it out. “Writing status report on xyz project.” Or “Giving sales presentation to a group of 5 new customers.” Or “Develop project plan for abc effort.”

At the end of the week when you have your Love it and Loathe it activities, do the “Love it” part of the exercise. Take the cards in blue pen – your “loved it” cards – and pick your top 5.

Now, answer a few simple questions about your “loved it” activities.

  • What were you actually doing? (presenting, researching, analyzing)
  • How were you doing it? (in front of a group of 20, at a computer when my cube mates were away, at my home office)
  • Did it matter why you were doing it or who you were doing it with/to/for? (with brand new customers, to solve x problem, at home in peace)

What did you find? What energizes you?

3 Parts of Career Satisfaction

Great things often come in threes. The famous three points of terrific speeches. Fabulous movies trilogies like Lord of the Rings. Famous photographs use the rule of thirds.

Satisfying careers are also built on three platforms.

Think of them like a Venn diagram, with circles that overlap at one convergent point. That point is what I call career fit, and it’s foundational to building a career that has you waking up energized in the morning as you head to work.

The first circle is filled with answers to the question: “What can you do well?”

As in, what are your abilities? Your skills? Your knowledge areas? (There we go with that pesky rule of threes again) What are the things that you CAN do, even if you don’t enjoy them? Can you organize, but it’s not something you’d want to do all day every day? Can you balance the budget, but hate every minute spent in your home office? Can you speak in front of groups, but throw up every time you have to because you’re scared to death?

Of course, there are some things you can do that you like. Which brings us to the second circle.

The second circle is filled with answers to the question: “What do you enjoy doing?”

What are you doing when time rushes by and your growling stomach alerts you to the fact that you haven’t eaten lunch and it’s 2pm already? What are you doing when you feel completely in “the zone”, that feeling defined by Mihály Csíkszentmihályi as flow? What do you love to do so much that you leap at the chance to do it, no matter when or why or with whom?

Where those two circles overlap is part of the key to career satisfaction – you are doing things you enjoy and that you do well. But there’s one more ingredient.

The third circle is filled with the answers to the question: “What do I enjoy and do well that will provide value, and to whom?”

Of course, there are many answers to that question that do not even come close to the overlap of the first two circles. Being a doctor provides lots of value, but if you faint at the sight of gore that’s not going to work for you. Actors and actresses provide entertainment that is of value, but if you don’t look good on screen or aren’t able to warm the hearts of America that’s not going to work for you either.

You want to do work you love in an area where you have talent and skill, and apply it to provide value so you can get paid.

That’s it. It’s a simple enough concept, but difficult to execute on. That’s what we’ll talk about in a future post.

For now, work on thinking about when time stands still for you and you are in the zone. Are you doing any of that in your job? Conversely, is there anything you do in your job – maybe for just a little bit of the week – where you shine? Those are the activities to write down on an index card and post above your computer or on your cube wall where you will be reminded to make them a priority.

Where do your circles meet?

One Click to Reduce Burn Out and Overwhelm

Photo by pasukaru76 on Flickr

This morning I was working with Steve* to overcome his sense of increasing burn out. Steve, like so many of us, is expected to “do more with less” every day – and on a reduced budget with reduced staff, to boot. He loves his work and believes in his company, but feels like every day is a Sisyphean task of working hard to knock one thing off his “to do” list only to have two or three added in its place. The worst part is getting distracted by the two or three incoming tasks and not even completing the one.

We addressed several common coaching topics – how to set boundaries and expectations with his manager, how to deal with shifting priorities, how to reduce his own sense of guilt for not achieving everything expected of him during the work week (which weighed heavily on him even in his off hours) – but there was one simple tip that he could implement immediately to provide relief.

Completely close Outlook for one hour, each day

Most professional workers live and die by Outlook. Emails pop in every few minutes with urgent and immediate fires that we have to put out right now – or at least it feels that way. Sometimes the need truly is urgent. Sometimes it’s just a distraction from the task we don’t really want to do. Either way, we get sidetracked. Before you know it, you’ve been building that darn slide deck for your presentation for four hours and you have little to show for it. Meanwhile, you’ve acted on 5 requests, responded to three questions, and accepted two invitations to meetings where the actual need for your input is questionable.

Stop the madness by blocking 75% of those interruptions before they even start.

Your boss knows where your office is and how to knock on a door. Your co-workers know how to use a phone. Your direct reports know how to slip a note under said door.

The world will not end if someone can’t reach you this minute.

This is a true statement 99.99% of the time. And yes, that’s an arbitrary use of statistics just to make a point (hey, politicians aren’t the only people who can use that technique).

Choose one thing to work on that hour. Maybe it’s a document. Maybe it’s thinking through a challenging situation. Maybe it’s pulling back and thinking strategically about where your work adds value to the company and what you might stop, start and continue doing to add more.

Any of those things is probably more important than responding instantly to someone’s oddball request or incidental question.

What could produce in an hour without interruptions?

What eats away your time and energy during the day? How do you handle it? Please share your thoughts in the comments.

* Names and situations are composite portrayals of the clients I help. This allows me to retain confidentiality while sharing real-world solution ideas with others.

Recovering from Overwhelm

It’s time to start blogging again. Late last summer, my life went crazy for a while. This past (almost) year has been a blur. My “real job” became off-the-charts busy, then my husband changed companies, then we moved to a new house, then I changed jobs, then I learned what “off-the-charts busy” really meant.

Have you been on auto-pilot and overwhelmed like me?

The thing is, life will never slow down to the point that I feel I have enough time to do everything I want to do. Life continues on, regardless of the part I play in it. I can fill every hour trying to keep up with it, I can get sick for a few days and disconnect from it completely, I can try to grab it by the horns and wrestle it into my idea of what my life should be. None of those actions changes the pace of my life. There are some that do:

Wake up

Are you shoving things that matter to you behind the “someday” wall? Someday I’ll spend more time playing with my children. Someday I’ll write that novel. Someday I’ll start going to the gym. Someday I’ll start eating better. Someday I’ll figure out what kind of career I really want to have.

Identify your big rock

You know the metaphor of the big rocks? The little things that crop up each day are like grains of sand. The medium sized rocks are routine things you do. The big rocks are things that are important to you. If you fill a jar with sand, then pour the medium sized rocks on top, there will not be room for the big rocks. If you reverse it, putting the big rocks in first and then the medium sized rocks, the sand fills in all the gaps between the rocks and you can get it all into the jar. Your day is the jar.

Stop living in reactive mode, answering every little fire that flares up in the day. Choose 3 priorities for today. I’m planning to choose one work thing, one family/household thing, and one thing to nurture myself. Those are the big rocks. If 3 seems huge, pick one. One thing.

But it must be meaningful.

Does your one thing bring joy to your life? Does it make you feel like your life has meaning? Do you feel on-purpose when you do it? If not, choose something else until you can answer “yes” and your rock is meaningful.

The other things on your to-do list are important, too, but if you have to ignore them to get the one thing done, ignore them. If you came down with a 24 hour bug that made you spend the day in bed, the world wouldn’t end. It won’t end if you have to postpone some of the things on your to-do list for one more day.

No matter what happens today, do your one thing. And be proud of it.

I wrote this post this morning, my first one in about 9 months. I didn’t have time to put a picture in it, but that’s a smaller rock I can do later.

What will you do today?

Share it with me in the comments.